Privacy Policy
Overview
By using our services, you consent to the collection, use, and transfer of your personal data as described in this privacy notice. If you do not agree with the terms set out in this notice, please do not use our services.. We collect personal data that you provide to us when you register for an account, make a transaction, or interact with our customer support. This includes your name, email address, phone number, transaction details, and other related information.
Data Collection and Types
2.1 Personal Data
refers to information that can be used to identify an individual either directly or indirectly. This encompasses data like personal contact details and other non-public data. When you sign up and utilize our website or services, we gather specific personal details which include, among others, your name, email, postal address, phone number, date of birth (solely for verification), and business-related details. While we take your credit card information, we securely tokenize it for safekeeping. Certain business information does not fall under personal data if it is employed for B2B transactions. We aim not to acquire sensitive data about you unless crucial for our operational purposes or legally mandated.≈
2.2 Transaction Data
encapsulates details about your dealings with us. This data, which includes details like your IP address and interactions with our pages, is logged automatically.
2.3 Third-Party Data
comprises information about payment recipients. By providing this, you affirm you've got the recipient's consent for sharing it and for our subsequent processing. You are responsible for ensuring the accuracy of this data and compliance with relevant laws.
Data Utilization
3.1 Purpose of Data Processing:
We use the data you provide primarily to:
- Process and manage your transactions.
- Enhance user experience and service delivery.
- Handle customer service interactions.
- Send you necessary updates and direct marketing (with your consent).
- Conduct research to improve our offerings.
- Comply with legal mandates and prevent fraud or unauthorized activities.
Data Sharing and Transfer
4.1 Protecting Your Privacy:
We respect your privacy. Hence, we don't rent or sell your data. However, certain situations necessitate sharing:
- Service providers that help us in background checks or customer services.
- Our internal team, but only those who need the data to serve you.
- Third parties for specific purposes, under confidentiality agreements.
- Legal or regulatory bodies as mandated.
- In the event of mergers or acquisitions for due diligence.
4.2 Enhanced Security:
Your payment details are handled within a Payment Card Industry Data Security Standard (PCI DSS) compliant environment. While we use SSL encryption, we don't directly store your credit card details.
Data Sharing: We do not sell your data. We might share your data with third-party service providers who assist us in delivering our services. These third parties are bound by confidentiality obligations and are only allowed to use your data for specified purposes.
Data Security: We take significant steps to protect your data from loss, misuse, unauthorized access, or disclosure. However, no system can be guaranteed to be 100% secure. If you have concerns about security, please contact us.
Your Rights: Depending on your jurisdiction, you may have rights related to your personal data, such as the right to access, correct, delete, or transfer your data.
Data Retention: We retain your data for as long as necessary to provide our services or for other essential purposes, such as compliance with legal obligations.
Data Retention
5.1 Retention Period:
We retain your personal data for as long as is necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. This may include periods where we must keep data for contractual, legal, audit, or other legitimate business reasons.
5.2 Automated Data Deletion:
Data that is no longer required for any legitimate business purpose and is not required by law to be retained will be routinely and securely deleted from our systems.
5.3 Manual Data Deletion:
If you close or deactivate your account or your account becomes inactive for a set period of time, we may take steps to mask or remove personal data, unless there is a legitimate reason or legal requirement to retain it.
5.4 Backups:
Data may still exist within system backups or archives, used for disaster recovery purposes. This data will be deleted in line with our backup and archiving policies.
5.5 Request for Deletion:
You have the right to request that your data be deleted from our systems. Upon such requests, we will ensure that your data is deleted unless there are overriding legitimate grounds for retaining it.
5.6 Data Integrity:
Throughout the retention period, we endeavor to keep your data accurate and up-to-date, ensuring its reliability for its intended use.
Updates to Our Privacy Policy
6.1 Policy Revision:
From time to time, we may revise this Privacy Policy in response to changing legal, technical, or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make.
6.2 Notification:
If there are material changes to this Privacy Policy or in how we use your personal data, we will notify you either by prominently posting a notice of such changes before they take effect or by directly sending you a notification. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your data.
6.3 Date of Last Revision:
At the top and bottom of the Privacy Policy, we will indicate the date when the latest updates were made. This is to ensure that users can identify if changes have been made since their last visit.
6.4 Continued Use:
Your continued use of our services after any revision to this Privacy Policy constitutes your acceptance of the changes and agreement to be bound by the updated Privacy Policy. If you do not agree with any changes to the Privacy Policy, it is your right and responsibility to stop using our services.
6.5 Accessibility:
We will always keep an updated and current version of this Privacy Policy accessible on our website for your review.